NPS
59%
NPS 2023
What is NPS?
Net Promoter Score (NPS)
How likely are you to recommend the company/product?
NPS = %promoter - %detractors
4,6
Service quality score
How is it calculated?
Clients assessed ANCOR
on a 1-5 scale by the folowing factors:
- Professional expertise
- Relationship management
- Communication quality
- Troubleshooting
- Service delivery speed
- Document management quality
9 / 10
9/10 are satisfied with troubleshooting
3 / 5
3/5 would recommend ANCOR to friends and collegues
7 / 10
7/10 clients consider ANCOR as their strategic business partner
9 / 10
9/10 are satisfied with troubleshooting
Our company has been cooperating with ANCOR Central Asia since 2017. During our cooperation, we have successfully implemented joint...
Read more21.12.2024
Dilfuza Abdukarimova
BAT Uzbekistan
Recruitment
- Respond to any request within 2 hours;
- Start working on request within 24 hours after its receipt;
- Present not less than 2 relevant CVs in 5 days, and not less than 5 relevant CVs within a month from the project start;
- Deliver full information about a hiring company and a vacancy to a candidate;
- Deliver status reports at least once a week
Outsourcing
- Achieve result if requested by a client;
- Respond to any request within 2 hours;
- Solve the task or deliver an action plan within 24 hours;
- Provide correct documentation;
- Adhere to the law
- Inform a client on legal or business risks