Outsourced administrative services

Administrative Outsourcing

Administrative outsourcing is a form of Business Process Outsourcing when certain administrative processes are transferred to an external service provider.

This type of BPO includes a full range of services in the field of business support, contractor management, personnel search and selection.

Outsourced administrative services are a correct way to boost efficiency, productivity and profitability of a company allowing you to concentrate on the essential.


Administrative outsourcing includes:

  • Secretarial service: secretarial support to a manager or a department.

  • Call center:  receptionist and switch board operator services.

  • Mailroom service: registration and delivery of incoming/outgoing correspondence, organization of work with the Russian Post, courier services & custom brokers.

  • Reception desk: meeting guests, answering calls, booking meeting rooms.

  • Document management service: organization of paperwork, printing & scanning, archiving & storing.

  • Audit and consulting: audit of non-core business services, recommendations for effective construction of internal business processes with uniform standards

  • Supplier management: courier services, cleaning, office maintenance, catering, office purchases (water, stationery, etc.), taxi services, business trip organization, medical services, insurance, and mobile communications.

This is a list of our standard administrative outsourcing solutions, but we can help with other projects where you lack resources. We also provide temporary staff for short-term administrative support.


ANCOR’s advantages:

  • Own secretarial school for employees’ training 

  • Strong management team

  • Business continuity

  • Own unique IT platform to work with suppliers

  • Transparency of all processes for the client

Other services
Outsourcing
HR outsourcing is the transfer to a provider of activities for the administration and operational management of HR functions, the calculation and payment of salaries, as well as the management of the client's infrastructure.
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