NPS

NPS

53%
NPS 2020
What is NPS?
Net Promoter Score (NPS)
How likely are you to recommend the company/product?
NPS = %promoter - %detractors
10%
33%
57%
Detractors
Passives
Promoters

4,5
Service quality score
How is it calculated?
Clients assessed ANCOR
on a 1-5 scale by the folowing factors:
  • Professional expertise
  • Relationship management
  • Communication quality
  • Troubleshooting
  • Service delivery speed
  • Document management quality
9 / 10
9/10 are satisfied with troubleshooting
3 / 5
3/5 would recommend ANCOR to friends and collegues 
7 / 10
7/10 clients consider ANCOR as their strategic business partner
9 / 10
9/10 are satisfied with troubleshooting
Our company has been cooperating with ANCOR Central Asia since 2017. During our cooperation, we have successfully implemented joint projects in the fields of remuneration market analysis and highly qualified specialist market.

Client-oriented and creative approach distinguishes this company in all projects.

We recommend ANCOR Central Asia as a reliable partner and wish the company further development in business.
Dilfuza Abdukarimova
BAT Uzbekistan
Dilfuza Abdukarimova
WE have been working with ANCOR for a very long time. All the candidates selected by the company for our staff have successfully passed probation and continue to work effectively. We thank the company and managers for their professionalism in recruitment, as well as for their efficient work.
Yana Tobolina
“COFCO International RU”
Yana Tobolina
We have been cooperating for about 4-5 years. ANCOR provides HR administration and recruitment services. Responsiveness of your employees and timely reaction to requests is ANCOR’s specialty.
Nadezhda Nogai
“Boehringer Ingelheim Pharma Gesellschaft m.b.H” affiliate in Kazakhstan
Nadezhda Nogai
We really like how ANCOR works in general: quick, efficient and proactive.
Mayram Sarieva
University of Central Asia
Mayram Sarieva
Nestle Food has been working with ANCOR Central Asia in Uzbekistan since 2019. We are cooperating in the field of search and selection of personnel.

Timely professional selection of specialists has helped us to solve many business problems. Working with ANCOR Central Asia is a developed partnership in which the company provides the right vision and offers optimal solutions.

Medina Yamaletdinova
Nestle Food, Uzbekistan
Medina Yamaletdinova
Recruitment
  • Respond to any request within 2 hours;
  • Start working on request within 24 hours after its receipt;
  • Present not less than 2 relevant CVs in 5 days, and not less than 5 relevant CVs within a month from the project start;
  • Deliver full information about a hiring company and a vacancy to a candidate;
  • Deliver status reports at least once a week
Outsourcing
  • Achieve result if requested by a client;
  • Respond to any request within 2 hours;
  • Solve the task or deliver an action plan within 24 hours;
  • Provide correct documentation;
  • Adhere to the law
  • Inform a client on legal or business risks
Contact us
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