NPS
59%
NPS 2023
What is NPS?
Net Promoter Score (NPS)
How likely are you to recommend the company/product?
NPS = %promoter - %detractors
4,6
Service quality score
How is it calculated?
Clients assessed ANCOR
on a 1-5 scale by the folowing factors:
- Professional expertise
- Relationship management
- Communication quality
- Troubleshooting
- Service delivery speed
- Document management quality
9 / 10
9/10 are satisfied with troubleshooting
3 / 5
3/5 would recommend ANCOR to friends and collegues
7 / 10
7/10 clients consider ANCOR as their strategic business partner
9 / 10
9/10 are satisfied with troubleshooting
Our company has been cooperating with ANCOR Central Asia since 2017. During our cooperation, we have successfully implemented joint projects in the fields of remuneration market analysis and highly qualified specialist market.
Client-oriented and creative approach distinguishes this company in all projects.
We recommend ANCOR Central Asia as a reliable partner and wish the company further development in business.
Client-oriented and creative approach distinguishes this company in all projects.
We recommend ANCOR Central Asia as a reliable partner and wish the company further development in business.
Dilfuza Abdukarimova
BAT Uzbekistan
WE have been working with ANCOR for a very long time. All the candidates selected by the company for our staff have successfully passed probation and continue to work effectively.
We thank the company and managers for their professionalism in recruitment, as well as for their efficient work.
Yana Tobolina
“COFCO International RU”
We have been cooperating for about 4-5 years. ANCOR provides HR administration and recruitment services. Responsiveness of your employees and timely reaction to requests is ANCOR’s specialty.
Nadezhda Nogai
“Boehringer Ingelheim Pharma Gesellschaft m.b.H” affiliate in Kazakhstan
Recruitment
- Respond to any request within 2 hours;
- Start working on request within 24 hours after its receipt;
- Present not less than 2 relevant CVs in 5 days, and not less than 5 relevant CVs within a month from the project start;
- Deliver full information about a hiring company and a vacancy to a candidate;
- Deliver status reports at least once a week
Outsourcing
- Achieve result if requested by a client;
- Respond to any request within 2 hours;
- Solve the task or deliver an action plan within 24 hours;
- Provide correct documentation;
- Adhere to the law
- Inform a client on legal or business risks